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How does Alpha protect my account?

  • Biometric login (Face ID / Touch ID / fingerprint)
  • 2FA for sensitive actions (withdrawals, large trades)
  • Email and SMS alerts for logins, trades, and withdrawals
  • Wallet keys stored in your device’s secure enclave
  • Real-time fraud monitoring

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How do I avoid phishing?

Alpha will never DM you on social media asking for your password, code, or to “verify” your account.
  • Only download Alpha from the official App Store or Google Play
  • Never share your login code or password with anyone — not even Alpha support
  • Always check the URL — only tradealpha.app and its official subdomains are legitimate
  • Bookmark official URLs instead of clicking links from emails or DMs

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Someone is impersonating Alpha — what do I do?

Report it via support. Include:
  • Screenshots
  • The source (Twitter/X handle, Telegram username, fake URL, etc.)
  • Any messages they sent you

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I think my account was hacked

1

Lock it down

Immediately log in and change your login credentials.
2

Revoke sessions

Go to Settings → Security and revoke any active sessions you don’t recognize.
3

Contact support

Report the unauthorized activity with as much detail as possible.

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Can I use a VPN to access Alpha?

No. Using a VPN to bypass geographic restrictions violates our Terms of Service and can result in account closure and frozen funds.

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Does Alpha sell my data?

No. See our Privacy Policy for full details on how we handle your data.

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Are perpetuals risky?

Yes. Perpetual futures with leverage are high-risk. You can lose your entire margin in minutes. Never trade with money you can’t afford to lose.